I understand that sometimes in life, some people just simply did not get the genetic sturcture to be pleasant. Rudeness is passed down from generation to generation and eventually it becomes normal to be rude. It is a sad phenomonon, but we in the service industry have come to accept that most people think it is our fault that their life sucks.
Last night at work, a table of four sat down and I immediately knew that they would be rude, it would be someone's birthday, and they would be a good $5 tip at best. However, I was prepared for all of that. What I was not prepared for was for this woman, certainly not a lady, to snap her fingers at me as if I were a puppy who refuses to ues the bathroom outside. She might as well have sprayed me with a squirt bottle and hit my nose with newspaper.
UGH!!!!!!!!!
I greeted them and they lived up to all of my expectations. I walked away to give them a minute to decide, then I came back. Now, before I continue, I should say that this woman has been on her phone this entire time, from the second they walked in the door. While on the phone, she says and points... "it's his birfday." No friends, I didn't spell it incorrectly... Then everyone proceeds to order and as I am about to turn to her to ger her order she SNAPS HER FINGERS AT ME. Her three friends make "oh shit" looks at one another, and then look at me. I take a deep breath and count to 5. 10 would have been better, but we move quickly in this line of work.
I turn to her and I say, please don't snap your fingers at me again, I am a person, not a puppy.
I took her order and then made one of my lovely coworkers do their birfday song and I refused to speak to them for the rest of the night.
Their bill was around $80. I got $1.70. Hey at least I was only $3.30 off. People, just beause someone is waiting on you doesn't mean that they are incompetant, or deserve to be treated like rodents. I have two college degrees and this woman probably didn't even finish high school.
I just don't get it. So, be kind to your servers, and always remember, Tipping is not a city in China.
Saturday, August 21, 2010
Thursday, August 19, 2010
accomodating ignorance....
I know I haven't been in this blog in awhile, however something happened at my "glorious Job" two days ago and I can't seem to shake it. So, since that's why I am here, I am going to vent about it. Before I do, I would like to remind everyone that I wait tables in TIMES SQUARE. I would say that at least 75% of our staff is of the homosexual persuasion. I also would like to say that if you are opposed to that, then perhaps you shouldn't come to New York. Stay home and continue leading your boring lives.
So, a family from North Carolina comes in nearing the end of really long wait. They ask the host down stairs to seat them with a heterosexual waiter. The host immediately goes to a manager to present this absurd request. I can hear them now... " Hey some asshole downstairs wants a heterosexual waiter... should I just tell them to leave?"
Unfortunately the manager on that night happens to be one of those super corporate types who would never turn down a sale. So he goes downstairs and tells the family with three really pretty sons that we can accomodate their request, but it is going to be at least a 45 minute wait. The dad says something to the effect of "it's worth it for the experience."
Now, I am not of the homosexual persuasion, however, the majority of my friends are and I can't even put into words how angry this makes me. Let's put the ignorant family aside for now. How dare my manager not say something to the effect of, at the very least, "I'm sorry but we will be unable to accomodate your request." At the very least. What he should have said was something like "If you have a problem with that, then you don't need to be in our establishment because we wouldn't want you to catch the gay." Then he should have pointed them to the door and reminded them that we have the right to refuse service to anyone, and we don't even have to give them a reason.
I just don't see how $50 from some stupid family is worth upsetting everyone of your staff. The staff are the ones that if you didn't have, you couldn't remain open. The staff are the people who depend on you to take care of them and have their backs. How dare anyone not only pretend that this type of behavior is acceptable, but also reward them for it. Someone needs to inform those people that this is not only the 21st century, but that they seem to have forgotten what Jesus was actually preaching while he walked on the earth.
His number one message was love.
"You shall not take vengeance nor bear any grudge against the children of your people, but you shall love your neighbors as yourself. I am the Lord." Leviticus 20:2
"Love your enemies, bless those who curse, do good to those who hate you, and pray for those who spitefully use you and persecute you." Matthew 5:44
"Love one another as I have also loved you." John 15:12
His number two message was don't judge.
"Judge not, that you be judged. For with what judgement you judge, you will also be judged. and with the measure you use, it will be measured back to you. And why do you look at the speck in your brother's eye, but do not consider the plank in your own eye? Or how can you say to your brother, 'let me remove the speck from your eye', and look, a plank is in your own eye. Hypocrite! First remove the plank from your own eye then you can see clearly to remove the speck from your brother's eye." Matthew 7:1-6
Like I said before, if you have a problem with people and thier lives then just stay at home because nobody in the real world that is covered with a bubble wants to interact with you.
So, a family from North Carolina comes in nearing the end of really long wait. They ask the host down stairs to seat them with a heterosexual waiter. The host immediately goes to a manager to present this absurd request. I can hear them now... " Hey some asshole downstairs wants a heterosexual waiter... should I just tell them to leave?"
Unfortunately the manager on that night happens to be one of those super corporate types who would never turn down a sale. So he goes downstairs and tells the family with three really pretty sons that we can accomodate their request, but it is going to be at least a 45 minute wait. The dad says something to the effect of "it's worth it for the experience."
Now, I am not of the homosexual persuasion, however, the majority of my friends are and I can't even put into words how angry this makes me. Let's put the ignorant family aside for now. How dare my manager not say something to the effect of, at the very least, "I'm sorry but we will be unable to accomodate your request." At the very least. What he should have said was something like "If you have a problem with that, then you don't need to be in our establishment because we wouldn't want you to catch the gay." Then he should have pointed them to the door and reminded them that we have the right to refuse service to anyone, and we don't even have to give them a reason.
I just don't see how $50 from some stupid family is worth upsetting everyone of your staff. The staff are the ones that if you didn't have, you couldn't remain open. The staff are the people who depend on you to take care of them and have their backs. How dare anyone not only pretend that this type of behavior is acceptable, but also reward them for it. Someone needs to inform those people that this is not only the 21st century, but that they seem to have forgotten what Jesus was actually preaching while he walked on the earth.
His number one message was love.
"You shall not take vengeance nor bear any grudge against the children of your people, but you shall love your neighbors as yourself. I am the Lord." Leviticus 20:2
"Love your enemies, bless those who curse, do good to those who hate you, and pray for those who spitefully use you and persecute you." Matthew 5:44
"Love one another as I have also loved you." John 15:12
His number two message was don't judge.
"Judge not, that you be judged. For with what judgement you judge, you will also be judged. and with the measure you use, it will be measured back to you. And why do you look at the speck in your brother's eye, but do not consider the plank in your own eye? Or how can you say to your brother, 'let me remove the speck from your eye', and look, a plank is in your own eye. Hypocrite! First remove the plank from your own eye then you can see clearly to remove the speck from your brother's eye." Matthew 7:1-6
Like I said before, if you have a problem with people and thier lives then just stay at home because nobody in the real world that is covered with a bubble wants to interact with you.
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